[SOLVED] Chromebook touchpad not working – 3 Solutions to Fix it in 2023

by Sachin


  • This “Chromebook touchpad not working” issues arise primarily due to software updates, which might bring bugs or inconsistencies.
  • Simple solutions such as a hard reset can sometimes tackle the problem and provide a swift resolution.
  • However, if the issue persists, contacting official support or referring to the device’s warranty policies is always a good idea.

Chromebook Touchpad not working

What’s the Ideal Scenario Without the Chromebook Touchpad Not Working Issue?

The ideal Chromebook experience involves a responsive and smooth touchpad. The touchpad should accurately detect gestures, clicks, and multi-touch actions, providing the user an efficient and enjoyable experience. Any disruption in this behavior hampers the user’s ability to interact with the device.

Case Study: When Does the Chromebook touchpad not working Error happen?

Several users on platforms like Reddit have highlighted issues with the Chromebook touchpad. A common trend observed was the manifestation of this problem after an OS update, particularly evident for users of the Galaxy Chromebook.

When Does the Chromebook touchpad not working Error happen

Initial Diagnosis: Have You Tested These Measures?

Before jumping into advanced solutions, it’s essential to rule out primary factors:

  • Reboot the system. A simple restart can sometimes solve software glitches.
  • Inspect the touchpad physically for any damages or obstructions.
  • Ensure that no external peripherals or devices interfere with the touchpad’s functionality.

The Significance of Rectifying Chromebook Touchpad not working:

A malfunctioning touchpad can significantly hamper productivity, especially for professionals relying on their Chromebooks for daily tasks. Fixing this issue ensures a seamless user experience and prevents any work disruptions or potential data loss due to improper system interactions.

The Significance of Rectifying Chromebook Touchpad not working

Interactive Guide: 3 Functional Strategies to Address Chromebook Touchpad Not Working:

SOLUTION 1: Hard Reset

A hard reset can refresh your system and apparent minor software glitches that might be causing the touchpad malfunction.

SOLUTION 2: Send the device for repair

If the touchpad issue is hardware-related or a software fix doesn’t resolve it, it is advisable to send the device to Samsung or the relevant manufacturer for repair. This ensures professional inspection and optimal solutions.

Send the device for repair

SOLUTION 3: Disable and Restart the Trackpad

Resetting the trackpad settings might help in resolving software-related touchpad issues.

  1. Navigate to `chrome://flags/#ash-debug-shortcuts` in your browser.
  2. Click on `Enable`.
  3. Restart your Chromebook.
  4. Use the shortcut `Search + Shift + P` to toggle the touchpad functionality.

How to Prevent Chromebook Touchpad Not Working Errors in the Future

Prevention is better than cure. Regularly back up important data, ensure the software is up-to-date, and avoid placing the device in harsh environments. Investing in protective gear such as covers or bags and ensuring the device is handled carefully can reduce the risk of physical damage.

How to Prevent Chromebook Touchpad Not Working Errors in the Future

Final Thoughts:

The touchpad issues on Chromebook, while troubling, are usually resolvable. Following the right strategies can restore the device to its optimal functionality. And always remember, seeking professional help or the manufacturer’s guidance can often be the most effective approach.

Commonly Asked Questions (FAQs) About Chromebook touchpad not working

Why does the touchpad stop working after updates?

Software updates aim to bring enhancements and fixes. However, these updates might sometimes contain unforeseen bugs or be incompatible with specific device models, leading to hardware malfunctions, including touchpad issues.

How often do Chromebooks face this issue?

It’s an infrequent occurrence, but the frequency might differ based on the specific model and the OS version. Updating the device and checking user forums can provide insights into widespread issues.

Can software incompatibilities cause touchpad issues?

Yes, installing third-party software or applications that aren’t optimized for the Chromebook OS can lead to system glitches, including touchpad problems. It’s recommended only to install trusted software and regularly update them.

How long does the repair process usually take?

The repair duration varies based on the issue’s complexity and the manufacturer’s service policies. However, it typically takes a week to ten days for minor problems.

Is it costly to get the touchpad repaired?

Costs depend on warranty coverage and the nature of the issue. Repairs are usually free if the device is under warranty and the problem isn’t due to physical damage. Otherwise, costs can vary based on the service center and the parts needed for repair.

You may also like