[SOLVED] iPhone Touch Screen Not Working – 6 Ingenious Strategies to Resolve this Dilemma in 2023

by Sachin


A glitchy iPhone touchscreen can be attributed to hardware and software issues. Several users have reported finding resolutions from basic restarts to technical restores through iTunes. Keeping your device updated and clean can prevent this issue from arising. In extreme cases, getting your iPhone examined at an Apple service center might be the last resort.

iPhone Touch Screen Not Working

What’s the Ideal Scenario Without the iPhone Touch Screen Not Working Issue?

The ideal scenario is an iPhone user having smooth and seamless interaction without delay or frustration.

They can access apps, scroll web pages, type messages, and perform various touch gestures without
hindrance. Their iPhone responds instantaneously to each Touch, ensuring an efficient and enjoyable user experience.

Case Study: When Does the iPhone Touch Screen Not Working Error Happen?

Let’s consider the case of an iPhone X user, Jane. One day, while trying to make a call, Jane noticed that her iPhone
wasn’t responding to her touch inputs.

She couldn’t swipe to unlock her phone or access any applications. Jane experienced the dreadful iPhone touch screen not working error. From her experience, the issue arose abruptly, disrupting her day-to-day iPhone usage and causing significant inconvenience.

When Does the iPhone Touch Screen Not Working Error Happen

Initial Diagnosis: Have You Tested These Measures?

Before we dive into the troubleshooting techniques, ensure that you have already tried the essential solutions, like
restarting your iPhone.

Sometimes, turning off and on your iPhone can resolve many issues, including the touchscreen problem. Also, ensure that your iPhone’s Screen is clean and free from dirt, oil, or moisture, which might interfere with the touch sensitivity.

The Significance of Rectifying iPhone Touch Screen Not Working

If you don’t address this issue promptly, it can lead to a complete inability to use your iPhone, as the touch screen is a primary input method for all iPhone models.

This error can prevent you from making or receiving calls, using apps, or unlocking your device. Therefore, resolving this issue at the earliest to restore your iPhone’s functionality and ensure uninterrupted digital engagement is crucial.

Interactive Guide: 6 Functional Strategies to Address iPhone Touch Screen Not Working

SOLUTION 1: Restart Your iPhone

Restarting your iPhone can resolve minor software glitches that might be causing the touch screen to malfunction.
Here are the steps:

  1. Press and hold the power button on your iPhone.
  2. Once the ‘slide to power off’ slider appears, slide it to turn off your iPhone.
  3. Press and hold the power button after your iPhone is completely off until the Apple logo appears.

Restart Your iPhone

SOLUTION 2: Clean Your iPhone’s Screen

Sometimes, the touch screen might not respond due to dirt or oil on the Screen. Use a soft, slightly damp,
lint-free cloth to clean your iPhone’s Screen.

Clean Your iPhone's Screen

SOLUTION 3: Update Your iPhone’s software

Outdated Software can cause the touch screen to stop working. Keeping your iPhone updated can help prevent this

  1. Go to Settings.
  2. Click on General.
  3. Click on Software Update.
  4. If there’s an update available, click on Download and Install.

Update Your iPhone's software

SOLUTION 4: Factory Reset Your iPhone

A factory reset erases all the information and settings on your iPhone and can solve the touch screen not working
issue. However, back up all your data before doing a factory reset. You can perform a factory reset
through the settings menu or via iTunes.

Factory Reset Your iPhone

SOLUTION 5: Disable 3D Touch

If your iPhone’s Screen is too sensitive, turning off the 3D Touch might help.

  1. Go to Settings.
  2. Click on Accessibility.
  3. Click on Touch.
  4. Click on 3D & Haptic Touch.
  5. Toggle off the switch for 3D Touch.

Disable 3D Touch

SOLUTION 6: Visit an Apple Service Center

If none of the above solutions work, your iPhone might have a hardware problem. In this case, taking your iPhone to
An Apple service center would be the best course of action.

Visit an Apple Service Center

How to Prevent iPhone Touch Screen Not Working Errors in the Future

Keep your iPhone updated with the latest software, clean your iPhone’s Screen regularly, and ensure it isn’t
exposed to extreme temperatures. These simple practices can help prevent the iPhone touch screen not working issue
from arising in the future.

Final Thoughts

An unresponsive touch screen can cause a lot of frustration and disruption. But don’t worry – with the strategies
mentioned above, you can quickly resolve the issue and get back to enjoying your iPhone in no time.


Q1: What Causes the iPhone Touch Screen Not Working Issue?

It can be caused by various factors, including software glitches, hardware problems, a dirty screen, or even
exposure to extreme temperatures.

Q2: Can a Factory Reset Solve the iPhone Touch Screen Not Working Issue?

Yes, a factory reset can
solve this issue, as it erases all information and settings on your iPhone, potentially eliminating the glitch causing the problem. However, back up your data before performing a factory reset.

Q3: Can I Prevent the iPhone Touch Screen Not Working Issue?

Keeping your iPhone’s software up-to-date, regularly cleaning the Screen, and avoiding exposure to extreme temperatures can help prevent this issue.

Q4: What Should I Do if None of the Solutions Work?

If none of the solutions work, it’s best to take your iPhone to an Apple service center, as your device might have a hardware problem.

Q5: Can Software Updates Cause the iPhone Touch Screen Not Working Issue?

In rare cases, software updates can cause issues. However, Apple usually releases follow-up updates to resolve any problems caused by the initial update. Thus, it’s always recommended to keep your iPhone updated.

Q6: Is it costly to repair an iPhone touch screen not working issue?

The repair cost for your iPhone’s touch screen not working can vary depending on the model and the nature of the damage. It’s generally recommended to consult with a professional to get an accurate estimate. However, trying out the DIY solutions in this article might save you from spending any money. For relevant images, search for “iPhone screen repair costs.”

Q7: Will a factory reset solve the iPhone touchscreen not working issue?

A factory reset may resolve the issue if it’s software-related, but it will delete all data and settings on your iPhone. Taking a complete backup of your device is advisable before proceeding with this option. You can find relevant images by searching for “iPhone factory reset process.”

Q8: How do I know if it’s a software or hardware problem causing my iPhone touch screen not to work?

If your Screen is entirely unresponsive, it’s a hardware problem. If only part of your Screen doesn’t work, or it works intermittently, it could be a software issue. The solutions outlined in this article can help you identify the root cause. Search for “iPhone touch screen hardware vs. software issue” for relevant images.

Q9: What is DFU mode, and can it fix my iPhone touch screen not working?

DFU (Device Firmware Update) mode is a state that you can put your iPhone into where it can interact with iTunes but does not load the iPhone operating system or boot loader. This can often resolve more significant system errors like an unresponsive touch screen. Search for “iPhone DFU mode steps” for relevant pictures.

Q10: Can an unresponsive iPhone touchscreen result from water damage?

Yes, water or any liquid can cause severe damage to your iPhone, including making the touchscreen unresponsive. If your iPhone has come into contact with water and the touch screen is not working, immediately turn off your device and seek professional help. Search for “iPhone water damage” to find relevant images.

You may also like