[SOLVED] iPhone Voicemail Not Working – 7 Top Strategies to Address the Issue in 2023

by Sachin


  • Several iPhone users have reported voicemail issues, especially as devices and software continue to evolve.
  • Mobile service providers play a significant role in resolving certain voicemail issues.
  • There are a variety of strategies that users can employ to tackle this problem at home.
  • Keeping your iPhone updated is one of the most effective preventive measures against such issues.

iPhone Voicemail Not Working

What’s the Ideal Scenario Without the iPhone voicemail not working Issue?

In the ideal scenario, an iPhone’s voicemail system should be straightforward. Users would be able to access, listen to, and manage their voicemails without any hitches. From leaving a message to retrieving one, every aspect should be intuitive, prompt, and efficient.

Case Study: When Does the iPhone Voicemail Not Working Error Happen?

Issues with iPhone voicemails are diverse. A user on Reddit detailed a problem where their iPhone 13’s voicemail prompted for a password they hadn’t set. After some community suggestions, contacting the carrier helped resolve this. It highlights the importance of community troubleshooting and the role of service providers.

Initial Diagnosis: Have You Tested These Measures?

Before delving into deeper solutions, users should start with basic troubleshooting. A good starting point is restarting the iPhone, checking for any pending carrier updates, and ensuring they’re in an area with good network coverage.

Initial Diagnosis

The Significance of Rectifying iPhone voicemail not working:

Voicemails, for many, are more than just missed calls. They can be vital business instructions, messages from loved ones, or important reminders. A malfunctioning voicemail can lead to missed opportunities and miscommunication, emphasizing the importance of fixing such issues promptly.

Interactive Guide: 7 Functional Strategies to Address iPhone Voicemail Not Working:

SOLUTION 1: Restarting the Phone

A majority of electronic glitches can often be resolved with a simple restart. It clears the system’s temporary memory and can fix minor software bugs.

  1. Press and hold the side button and either volume button until the slider appears.
  2. Drag the slider to turn off the phone.
  3. After about 30 seconds, turn the phone back on.

Restarting the Phone

SOLUTION 2: Update Carrier Settings

Carrier settings control network-related functionalities. An outdated setting might be the reason behind voicemail glitches.

  1. Go to Settings.
  2. Tap on General, then About.
  3. If an update is available, a prompt will appear, guiding you through the installation.

Update Carrier Settings

SOLUTION 3: Reset Voicemail Password

Some users might be facing issues due to voicemail password discrepancies.

  1. Go to the Phone app.
  2. Click on the Voicemail tab.
  3. Tap on “Forgot password?” and follow the on-screen instructions to reset it.

Reset Voicemail Password

SOLUTION 4: Check Cellular Connection

The poor cellular connection can affect voicemail functionality. Ensure you are in an area with a stable network. If indoors, try moving to a window or an open space.

Check Cellular Connection

SOLUTION 5: Set Up Voicemail

If you’ve recently changed your carrier or phone number, you may need to set up voicemail again.

  1. Open the Phone app and go to the Voicemail tab.
  2. Follow the prompts to set up your voicemail.

Set Up Voicemail

SOLUTION 6: Update iOS

Outdated iOS versions might have bugs affecting voicemails. Regularly updating your phone ensures you have the latest bug fixes.

  1. Go to Settings > General > Software Update.
  2. If an update is available, tap “Download and Install.”

Update iOS

SOLUTION 7: Contact Your Mobile Service Provider

If all else fails, it’s crucial to contact your service provider. They can inform you of any ongoing outages or issues on their end and provide personalized support.

Contact Your Mobile Service Provider

How to Prevent iPhone Voicemail Not Working Errors in the Future

Prevention is always better than cure. Regularly update your iPhone, maintain good communication with your service provider, and ensure you use standard carrier services. Periodically checking your voicemail settings can also alert you to any discrepancies before they become significant issues.

Final Thoughts:

Voicemail remains an essential communication tool, even in our age of instant messaging. Ensuring it functions correctly on your iPhone guarantees you never miss an important message. When in doubt, never hesitate to seek professional help or contact your service provider.


Why is my iPhone voicemail asking for a password I never set?

This could be due to a carrier update, a glitch, or potential security measures set by the carrier. Restarting the phone or contacting the service provider can help resolve this.

How do I update my carrier settings?

Go to Settings > General > About. If an update is available, a prompt will guide you through the installation.

Can Wi-Fi affect my voicemail?

Voicemails are primarily a carrier service. While Wi-Fi calling can influence call quality, voicemails are stored and retrieved through your carrier’s network. If you’re facing issues while connected to Wi-Fi, try disconnecting and accessing your voicemail.

How long are voicemails stored?

Most carriers store voicemails for 14-30 days. However, this can vary. It’s advisable to check with your specific service provider or save crucial voicemails externally.

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